eMaster HUB
Frequently Asked Questions
About eMaster HUB
eMaster HUB is an Australian training provider offering high-quality, accessible online and workplace training for disability, aged care, community service, and mental health sectors. We support organisations, teams, and individual learners across Australia.
Yes, all courses align with relevant Australian standards, including NDIS Practice Standards, Aged Care Quality Standards, and community sector frameworks.
eMaster HUB offers non-accredited, sector-leading training and upskilling programs, but we are not a Registered Training Organisation.
Yes, every course comes with a eMaster HUB digital certificate, which can be used for professional development records and compliance evidence.
About eMaster HUB
eMaster HUB is an Australian training provider offering high-quality, accessible online and workplace training for disability, aged care, community service, and mental health sectors. We support organisations, teams, and individual learners across Australia.
Yes, all courses align with relevant Australian standards, including NDIS Practice Standards, Aged Care Quality Standards, and community sector frameworks.
eMaster HUB offers non-accredited, sector-leading training and upskilling programs, but we are not a Registered Training Organisation.
Yes, every course comes with a eMaster HUB digital certificate, which can be used for professional development records and compliance evidence.
Disability Support Training
Our course library includes NDIS orientation, support worker essentials, high-intensity support, restrictive practices, PEG feeding, documentation, person-centred active support, and more.
Absolutely! We design our courses for both newcomers and experienced workers seeking professional development.
Yes, we offer NDIS-specific modules including provider compliance, support coordination, progress notes, documentation, and behaviour support planning.
Yes, eMaster HUB makes it easy to enrol whole teams, set up onboarding cohorts, and track completions via our learning management system.
Our coordinators have hands-on experience supporting participants with high-intensity and complex medical needs, including medical care, behavioural support, and emergency planning in remote and urban settings.
Mental Health Training
We offer modules on mental health first aid, psychosocial recovery coaching, understanding common mental health conditions, trauma-informed practice, and self-care for workers.
Yes, our content is accessible and practical for both clinical and non-clinical roles, including support workers, coordinators, and community service staff.
Yes, our library includes courses on supporting people with co-occurring mental health and disability needs.
Our courses are written and reviewed by qualified sector professionals with real-world mental health experience.
Aged Care Training
We cover aged care fundamentals, dementia support, manual handling, infection control, dignity of risk, mealtime management, and communication skills.
All courses are reviewed and updated regularly to reflect current aged care legislation and best practices.
Yes, we offer customised packages to suit your policies, procedures, and service model.
Yes, our certificates can be used as evidence for CPD requirements in most care and community service settings.
Community Services Training
Our training is ideal for community service workers, case managers, volunteers, team leaders, and allied health professionals.
Popular topics include duty of care, communication, incident reporting, working with Aboriginal communities, crisis response, and suicide prevention.
Yes, our expanding catalogue includes modules on practical skills such as financial literacy, advocacy, and community engagement.
Yes! All training is online and accessible anywhere in Australia, including rural and remote locations.
Course Delivery & Access
Students can access the Australian LMS platform which operates online through any device at any time.
Virtual workshops are available at the organisation, with additional workplace-based training available for organisations upon request.
Through our Learning Management System dashboards, managers and coordinators can monitor both team and individual progress, as well as completion dates and generate compliance reports.
Our platform operates at full capacity for organisations of every size, including small teams and national networks.
Staff members retain access to their completed modules for future review purposes.
Subscription & Pricing
eMaster HUB provides cost-effective team subscription packages, granting unlimited access to our entire course collection.
Our organisation provides corporate discount rates and offers multiple-year payment plans and customised package deals for businesses and franchises.
You can securely process payments through credit card, invoice payments, and direct deposit options.
Your organisation can ask for either a complimentary demo or sample course by contacting us directly.
The cost of certificates and basic reporting is already included in the course fee or subscription.
Compliance, Reporting & Audit
Our training content follows sector standards and produces documentation that supports evidence-based staff training requirements for NDIS, aged care, and community audits.
Our LMS platform enables users to create and export training records, certificates, and progress summary documents.
The training content undergoes regular assessment to maintain compliance with current standards and new regulatory requirements.
Training records stay available throughout the duration of your active account status.
Subscription & Pricing
Our support staff provides assistance to help you choose courses, resolve technical issues, and develop organisational training plans.
The training platform offers 24/7 access—ideal for shift workers and busy organisations.
We actively accept feedback and continually update our catalogue to meet sector requirements.
The platform is effective for any business size, including solo traders, small providers, and large organisations.
We have modules on cultural safety, communication, First Nations support, and multicultural community assistance.
Contact us via website, phone, or email to start registration, enrolment, and onboarding with our support team.