eMasterHUB

For Employers
Workforce Training for Care & Support Organisations

Support staff induction, ongoing professional development and workforce learning with access to 110+ online courses across Disability & NDIS, Aged Care, Mental Health and Community Services. NDIS providers, aged care facilities, community groups, and mental health organisations across Australia choose our service as their trusted training provider.

eMasterHUB provides flexible online learning solutions for organisations seeking a simpler way to enrol staff, provide sector-focused education and monitor completed learning.

For Employers Workforce Training for Care & Support Organisations

How it works?

After payment, you will be supported by team member to set up the subscription as per your organisational needs

If you need help with the account setup please email us:

info@emasterhub.com.au

Team Membership

One simple price

A$7.00

per month / per learner

Subscribe

This includes:

  • A$7.00 per learner for your organisation/team 110+courses
  • Team progress tracker & course assigner
  • 110+ courses
  • Priority support for admins

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Workforce Learning Made Simpler

Managing learning across a busy workforce can be challenging.

eMasterHUB helps organisations provide accessible, self-paced online learning while keeping staff enrolments, course progress and completion records together through the Learning Management System (LMS).

Our solutions can support:

  • New staff induction
  • Refresher learning
  • Ongoing professional development
  • Role-relevant knowledge development
  • Workforce learning programs
  • Organisation-wide course access

Staff Onboarding & Induction

Support New Employees from the Start

eMasterHUB courses can form part of your organisation's broader staff onboarding and induction program.

Select courses relevant to your workforce across areas such as:

  • NDIS and disability support
  • NDIS Code of Conduct and worker responsibilities
  • Participant rights and person-centred support
  • Safeguarding and incident awareness
  • Workplace health and safety
  • Infection prevention and hygiene
  • Mental health
  • Documentation and record keeping
  • Professional boundaries
  • Communication
  • SIL and disability support
  • Aged care
  • Community services
  • Clinical and high-intensity support education

Organisations remain responsible for determining which training, orientation, supervision and competency requirements apply to each role.

This systemised approach decreases risks, builds new employee self-assurance, and establishes sound principles for quality service delivery.

disability support worker courses
support worker course

110+ Online Courses

Give your team access to a broad and growing library of online learning.

Course Areas Include

Disability & NDIS

Participant support, safeguarding, documentation, SIL, behaviour support, NDIS processes, professional responsibilities and more.

Aged Care

Person-centred care, safety, communication, health awareness and workforce learning.

Mental Health

Mental health awareness, psychosocial support, communication, responding to distress and related topics.

Community Services

Learning for workers supporting individuals, families and communities.

Clinical & High-Intensity Support Education

Online knowledge development covering selected clinical and high-intensity support topics.

Flexible Training Options for Organisations

Choose an Option That Suits Your Workforce

Organisations can choose learning arrangements based on their staff numbers and training needs.

Team & Organisation Subscriptions

Provide nominated staff with ongoing access to eligible courses while the organisation's subscription remains active.

Bulk Staff Enrolment

Enrol multiple employees without requiring each staff member to purchase courses individually.

Individual Course Enrolment

Assign selected courses when your organisation only requires specific learning topics.

Custom Workforce Learning

Talk with our team about course combinations and learning options suited to your organisation's workforce requirements.

Learning Management System

Monitor Workforce Learning in One Place

The eMasterHUB Learning Management System helps organisations manage staff learning and monitor course participation.

Authorised users can monitor:

  • Staff enrolments

  • Course progress

  • Course completion

  • Certificates of Completion

This can help managers maintain organised records of workforce learning and professional development.

Training records can form part of an organisation's broader workforce and quality-management documentation.

They do not, by themselves, establish regulatory compliance or worker competency.

Certificates of Completion

Eligible completed courses provide staff with an eMasterHUB digital non-accredited Certificate of Completion.

Certificates may be retained by the learner or organisation as evidence of completed professional development or workplace learning.

eMasterHUB is not a Registered Training Organisation (RTO).

Certificates of Completion do not constitute nationally recognised qualifications, licences, professional registration or clinical competency unless expressly stated otherwise.

Supporting Workforce Learning

eMasterHUB courses can support organisations across different stages of workforce development.

New Employees

Introduce workers to selected topics relevant to their role and service environment.

Existing Employees

Provide refresher learning and opportunities to strengthen workplace knowledge.

Team Leaders & Coordinators

Access learning across documentation, communication, participant support and NDIS processes.

Managers & Providers

Support organisation-wide learning and maintain visibility of course participation and completion.

Clinical & High-Intensity Support Education

Some eMasterHUB courses cover clinical and high-intensity support topics.

These courses provide online education and knowledge development.

Completion of an online course does not, by itself, establish clinical or participant-specific competency.

Where required, workers may also need participant-specific training, workplace procedures, supervision and competency assessment by an appropriately qualified person.

Employers remain responsible for determining the training and competency requirements applicable to their workforce.

disability support worker courses

Support Your Organisation's Learning & Development

eMasterHUB online courses may be incorporated into broader organisational learning programs including:

  • Staff induction
  • Refresher learning
  • Professional development
  • Internal learning pathways
  • Role-specific education
  • Knowledge updates
  • Workforce development

Organisations remain responsible for determining applicable regulatory, registration, competency and workforce requirements.

Why Organisations Choose eMasterHUB

  • 110+ Courses and Growing:Access a broad library across care and support-sector topics.
  • Staff can complete online learning around shifts and other commitments.
  • Bulk Staff Enrolment: Simplify the process of enrolling multiple workers.
  • LMS Progress Tracking: Monitor staff enrolments, course progress and completed learning.
  • Digital Certificates: Eligible completed courses provide downloadable non-accredited Certificates of Completion.
  • Flexible Organisation Options: Choose learning options based on your workforce size and training needs.

Organisation Pricing

Flexible Options for Different Team Sizes

Whether you are supporting a small team or a larger workforce, eMasterHUB can help you identify an appropriate learning option.

Contact us to discuss:

  • Number of learner seats
  • Course access requirements
  • Monthly or annual options
  • Bulk enrolment
  • Workforce learning requirements
  • Larger organisation solutions

Frequently Asked Questions

Can we enrol multiple staff members?
Yes. eMasterHUB offers bulk staff enrolment and workforce-learning options for organisations.
Can managers monitor staff progress?
Yes. Authorised users can monitor staff enrolments, course progress, course completion and Certificates of Completion through the eMasterHUB Learning Management System.
Can we use eMasterHUB courses for staff induction?

Yes. Organisations may include selected eMasterHUB courses as part of their wider induction and workforce-learning programs.
The organisation remains responsible for determining all role-specific induction, supervision, training and competency requirements.

Are eMasterHUB courses nationally accredited?

No. Unless expressly stated otherwise, eMasterHUB courses are non-accredited professional development and workplace-learning courses.
eMasterHUB is not a Registered Training Organisation (RTO).

Do staff receive certificates?
Eligible completed courses provide an eMasterHUB digital non-accredited Certificate of Completion. Learners can log in to their account, access enrolled courses, complete required learning activities and access eligible certificates following successful completion.
Can training records support our organisational records?

Yes. Course completion records and certificates may be retained as evidence that specified online learning has been completed.
They should form part of the organisation’s broader workforce-learning records and should not be relied upon alone as evidence of regulatory compliance or occupational competency.

Do clinical and high-intensity courses establish worker competency?

No.
Online courses support knowledge development. Depending on the support being delivered, additional participant-specific training, workplace procedures, supervision and competency assessment may be required.

Do you offer options for larger organisations?
Yes. Organisations with larger teams or specific workforce-learning requirements can contact eMasterHUB to discuss available options. Available reporting features may depend on the organisation’s subscription or account configuration.

Train Your Team with eMasterHUB

Flexible Online Learning for Care & Support Organisations

Support your workforce with access to 110+ online courses, staff enrolment options and LMS learning records.

Talk with our team about the most suitable option for your organisation.

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