A Practical Guide for Support Planning & Goal Setting (NDIS)

Course Overview

This course provides a strategic framework for creating robust, results-driven support plans that empower NDIS participants. It focuses on the customization of planning processes to ensure that goals are not just administrative checkboxes but meaningful milestones that reflect the participant’s true aspirations.

Aligned with the NDIS “Reasonable and Necessary” criteria, this training equips staff with the skills to bridge the gap between high-level plan goals and the daily activities required to achieve them. Participants will learn how to build evidence-based plans that withstand the scrutiny of NDIS reviews while maintaining a deeply person-centered focus.

What You’ll Learn

• Define the “Person-Centred” foundation, shifting the power dynamic to ensure the participant is the lead architect of their own life.

• Master the art of “Strength-Based” assessment to identify what a participant can do, rather than focusing solely on deficits.

• Execute the “SMART” goal framework (Specific, Measurable, Achievable, Relevant, Time-bound) specifically adapted for disability support.

• Translate broad NDIS goals (e.g., “increase independence”) into tangible daily actions and support tasks.

• Navigate the NDIS review process by mastering “Evidence-Based Documentation” that clearly links support delivery to goal progress.

• Implement structured “Review and Reset” protocols to adjust support strategies when goals are met or circumstances change.

• Apply inclusive and culturally safe methods to ensure planning is accessible and respectful of the participant’s background and community.

• Maintain professional ethics by balancing “Dignity of Risk” with the safety and wellbeing of the participant.

Course Modules

• Develop Person-Centred Foundations

• Understand Needs and Strengths

• Translate Goals into Tangible Actions

• Document and Provide Evidence for Reviews

• Review, Adjust, and Reset Goals

• Practise Inclusive and Culturally Safe Methods

Designed For

• Support coordinators and psychosocial recovery coaches.

• NDIS providers and team leaders managing participant intake and plan implementation.

• Senior disability support workers looking to move into case management.

• Plan managers and advocates assisting with NDIS reviews.

• Family members and nominees who want to maximize the impact of an NDIS plan.