SIL Quoting Essentials

Course Overview

This course provides a technical framework for navigating the complex process of securing funding for Supported Independent Living. It focuses on the customization of the “Roster of Care” (RoC) to accurately reflect the intensity of support required for each participant, ensuring that quotes are both competitive and sustainable.

Aligned with the latest NDIA “Home and Living” pricing models, this training equips providers and managers with the skills to justify support ratios, capture indirect costs, and present a professional evidence-based submission. Participants will learn how to minimize the risk of “under-quoting,” which can lead to service gaps, or “over-quoting,” which may result in NDIS rejections.

What You’ll Learn

• Define the relationship between the NDIS Plan, the SIL submission, and the final service agreement.

• Master the technicalities of the “Roster of Care” (RoC) spreadsheet, including mapping 1:1, 1:2, and 1:3 support ratios.

• Clarify the roles of the SIL provider, the Support Coordinator, and the Allied Health professionals in the quoting process.

• Identify “Shadow Shifts,” active overnight vs. sleepover supports, and how to quote for them correctly.

• Execute a “SIL Submission Pack” that includes the RoC, a detailed SIL quote, and supporting functional assessments.

• Understand the “Irregular SIL Supports” policy and how to account for non-standard support days (e.g., hospital stays or holidays).

• Navigate the negotiation process with the NDIA when a quote is challenged or requires revision.

• Apply financial logic to ensure quotes cover organizational overheads while remaining within the NDIS Price Limits.

Course Modules

• Understand SIL and Quoting Basics

• Understand Roles and Responsibilities in SIL Quoting

• Develop a SIL Quote

• Apply Real-World Application and Case Studies

Designed For

• NDIS provider directors and operations managers.

• SIL intake officers and finance managers.

• Support coordinators assisting participants in moving into residential care.

• Team leaders responsible for tracking staff hours against funded rosters.

• Quality and compliance officers ensuring financial transparency in service delivery.