Course Overview
Working with Plan Managers for NDIS Providers is designed to help service providers understand how to effectively collaborate with plan managers within the NDIS framework. The course explains the plan management process, the roles and responsibilities of different stakeholders, and best practices for maintaining clear communication and efficient service delivery.

Participants will gain practical knowledge to streamline administrative processes, strengthen provider–plan manager relationships, and ensure smooth and compliant service coordination.

What You’ll Learn

• Understand how NDIS plan management works within the funding framework

• Identify the roles and responsibilities of providers and plan managers

• Improve communication and coordination with plan-managed participants

• Manage documentation and service agreements effectively

• Avoid common administrative and billing issues when working with plan managers

• Apply practical knowledge through real-world scenarios and examples

Course Modules

• Understand NDIS Plan Management

• Understand Roles and Responsibilities in Plan-Managed Service Delivery

• Master Effective Communication and Collaboration Techniques

• Apply Real-World Scenarios and Case Studies

Designed For

• NDIS service providers

• Support coordinators

• Plan management teams and administrative staff

• Operations and service managers

• New staff working with plan-managed participants

• Organisations seeking to improve provider–plan manager collaboration and efficiency