How to Prepare for Emergency & Disaster Management

Course Overview

This course provides a high-stakes framework for ensuring participant safety during unpredictable events, ranging from medical emergencies to natural disasters. It focuses on the customization of emergency protocols to account for the unique mobility, communication, and medical needs of NDIS participants, ensuring that “standard” evacuation plans are adapted for disability-specific requirements.

Aligned with the NDIS Practice Standards for “Emergency and Disaster Management,” this training equips staff with the skills to remain calm and effective under pressure. Participants will learn how to transition from daily support to emergency response mode, ensuring continuity of care and the protection of life and dignity during and after a crisis.

What You’ll Learn

• • Identify and assess localized risks (e.g., bushfire, flood, power outages) and their specific impact on participants with high-support needs.

  • Clarify the roles and responsibilities of support workers, household leads, and emergency services during a crisis.

  • Master “Disability-Inclusive Evacuation” techniques, including the use of specialized equipment and communication boards.

  • Implement “Continuity of Support” plans to ensure participants have access to essential medication, assistive technology, and consumables during displacement.

  • Execute “Real-Time Response” protocols for immediate threats, such as medical emergencies, fires, or gas leaks.

  • Navigate the “Recovery Phase,” focusing on the psychological wellbeing of participants and the restoration of a safe living environment.

  • Master the documentation of emergency incidents and the subsequent “After-Action Review” to improve future preparedness.

  • Understand the legal obligations regarding the NDIS Quality and Safeguards Commission’s notification requirements following a major disaster.

Course Modules

• Understand Risks and Preparedness

• Understand Roles and Responsibilities

• Master Emergency Response Techniques

• Master Recovery and Documentation Processes

Designed For

• SIL support workers and residential house leads.

• NDIS provider operations managers and safety officers.

• Support coordinators and psychosocial recovery coaches.

• Family members and primary carers in disaster-prone regions.

• Quality and compliance managers responsible for organizational risk registers.